Keep in mind, also, that all courses are covered by a 60-day guarantee. So, you can sign up today, give it a go, and ask for your money back within 60 days if you feel it wasn’t for you.
I signed up for your a freebie or newsletter and never got it. What can I do?
Sometimes there are little hiccups with email. First, give it a few more minutes if you haven’t already. If you have, please check your spam inbox. Many times email will end up there. If you still don’t see it, contact us and we will resend if we have to. Just let us know what you are missing.
I’d like to talk to someone about my confidence and self-esteem issues. Who can I contact?
You can contact me personally at email@example.com. Before you do that, take a look around the site. There may be some information that specifically addresses your concerns. If you still need help, contact me or order a coaching session with me. We will work together to get you on the right path.
Membership / Purchase Questions
I never received a welcome email for the product I purchased. What do I do?
We are really sorry to hear that. Sometimes it takes a bit of time to get your email.
Give it a few more minutes if you haven’t already. You may also want to check your spam folders. Sometimes emails get sent there.
If you can’t find it, please email us. Sometimes there are little system glitches that happen. Sometimes the email address you entered at checkout could have been mistyped. We’ll need to check for you. Email us at firstname.lastname@example.org and we’ll get back to you ASAP. Really sorry for the inconvenience.
How do I cancel my membership?
We are really sorry to hear you go. But we understand it happens. Canceling your membership is really easy.
Navigate to your My Account Page. Then underneath subscriptions, there is a cancel link. You’ll be asked a few questions to help us improve, then your account will be canceled.
How do I get a refund?
We offer a 60-day money back guarantee for most products. If you are not satisfied within that time, contact us at email@example.com with your refund request. No questions asked.
BUT… if you’d like to give us feedback as to why we would appreciate it. It helps us make things better going forward.